The Floor Professional X is the pc Microsoft has tried to make for a minimum of seven years. It’s the pc Microsoft hopes would be the platform on which the way forward for Home windows 10 is constructed. It’s a stunning, well-made hybrid pill system that appears higher than every other pc I’ve tried in a minimum of the previous 12 months.

All the purpose for the Professional X to exist is as a platform to indicate off how Home windows might run on an ARM processor — particularly one co-developed between Microsoft and Qualcomm. If you wish to take part in that grand experiment, it’ll value you: the bottom spec with a keyboard prices $1,138.99 whereas the mannequin I’m testing runs $1,768.99.

Not like earlier makes an attempt at ARM, Home windows itself runs fairly properly on the Floor Professional X. However like earlier makes an attempt, Microsoft hasn’t completed sufficient to offset the compromises this aspirational pc asks of shoppers.

It’s a pc constructed for a world that doesn’t exist — and I don’t know if I can add “but” to the tip of that sentence.

After 4 years of sticking to the very same design for the Floor Professional line, Microsoft lastly up to date it for the Floor Professional X. It’s just about the identical dimension as Floor Professional tablets you’ve seen earlier than, simply subtly wider and thinner. Microsoft additionally went with black anodized aluminum, which appears to be like sick as hell the primary time you see it. However simply as we discovered on the black Floor Laptop computer, it picks up fingerprints instantly and persistently.

A very powerful change Microsoft made to the traditional Floor method was to trim down the bezels, particularly on the left and proper. That provides the Floor a 13-inch touchscreen in a physique that usually would have a 12.3-inch display screen.

The PixelSense touchscreen appears to be like good. It’s 2800 x 1920 pixels, which suggests it maintains the traditional 3:2 facet ratio Microsoft has gone for on lots of its units (and which is the Appropriate Side Ratio). It’s not the brightest display screen round — it maxes out at 450 nits. (I’ll word that my colleague Tom Warren had a unit arrive with cracked glass, nonetheless.)

There are variations from the Floor Professional 7. The Professional X is thinner, lighter, and doesn’t have (or want) any followers. The facility and quantity buttons have moved to the perimeters of the pill, an acknowledgement that few individuals trouble utilizing Surfaces in portrait mode. There’s no microSD card slot, however you may pop open a door to entry the SIM card slot and replaceable SSD (although it’s an unusual dimension).

There’s no headphone jack, however Bluetooth efficiency with headphones is fortunately fantastic — I had no points utilizing it with my AirPods, anyway. Microsoft additionally has gone with two USB-C ports, one Floor Connector port, and nothing else. I’m glad to see Microsoft has lastly embraced USB-C and whereas I do know some individuals will bemoan the dearth of USB-A, I’m not considered one of them. You should utilize both of these USB-C ports to cost the laptop computer, switch knowledge, or hook up with an exterior show, however just like the Professional 7 and Laptop computer, the Professional X doesn’t assist Thunderbolt Three speeds on both port.

There are two keyboard choices, every of which prices additional on {top} of the bottom value for the Floor (which is annoying — who doesn’t purchase the keyboard?). There’s the standard $139.99 Floor keyboard — which I didn’t check — and the so-called “Signature Keyboard,” which comes bundled with the brand new Slim Floor Pen for $269.99.

The Signature Keyboard is intelligent as a result of the little flap that folds as much as magnetically connect to the display screen for stability has a slot for the brand new Slim stylus Microsoft makes. The entire setup is definitely actually intelligent — the stylus magnetically snaps into place and begins charging instantly. It makes it a lot, more likely that you just’ll even have it with you always as a substitute of misplaced on the backside of your bag or again at your desk.

There’s a trade-off for all that cleverness, although, past it costing extra. The keyboard has just a bit extra wobble than a traditional Floor keyboard whenever you’re utilizing it in your lap. And it may additionally make it arduous to faucet gadgets on the duty bar on the backside of the display screen — and even see them, relying on the way you’re sitting. These trade-offs is perhaps price it to you for those who rely upon having a stylus.



I’m admittedly not a heavy stylus person, however the brand new $144.99 Slim Pen (additionally not included within the field) appears good. It might get slightly tiring to make use of over a number of hours as a result of it’s, because the title says, slim. However it does all of the stylus stuff you could possibly ask for: it helps stress and angles, has two buttons, and likewise helps you to flip it round to make use of the {top} of it as an eraser.

Primarily, Microsoft hasn’t messed with the standard Floor method, which I believe is sweet. The perimeters are slightly extra softly curved, however the kickstand nonetheless firmly adjusts to any angle you could possibly ask for. There are two front-firing audio system flanking the display screen they usually get very loud and sound higher than your common laptop computer.

As an alternative, that traditional Floor method has been refined and improved. I actually do suppose that is the best-looking pc I’ve used previously 12 months. I even suppose it appears to be like higher than the iPad Professional — which has a superior display screen however a soulless industrial design. And in comparison with the Floor Professional 7, the Professional X simply appears to be like so significantly better.

The Floor Professional 7’s design is 4 years previous now, and so the Floor Professional X is the redesign we’ve all been ready for. However that redesign comes with one thing else: that new ARM processor and all of the compromises it entails.


We’ve seen Home windows computer systems with ARM processors earlier than, however the Floor Professional X is one thing slightly totally different. The entire push to get Home windows operating properly on ARM processors makes good sense to me. Though ARM processors nonetheless can’t keep {top} speeds like Intel chips can, they whomp Intel on battery life and LTE compatibility. And admittedly, there’s much more improvement and innovation {happening} over on the ARM facet of issues.

Principally, ARM processors are used on telephones and tablets. On Home windows PCs, they’ve run pretty poorly thus far. So Microsoft co-developed a processor with Qualcomm to enhance the graphics efficiency over and above what Qualcomm’s 8cx might do. Microsoft’s model of the chip is named the SQ1, and by and huge it performs higher than my expectation.

Not that my expectations have been very excessive — different ARM laptops have been canine sluggish. However the core of Home windows 10 runs simply fantastic for me. It’s the total model of Home windows 10, by the way in which, not some RT or S model. On the excessive, I’ve had a number of apps open — together with two totally different browsers with a dozen or so tabs open in every — and nothing floor to a halt.

There are nonetheless occasional, confounding slowdowns, particularly when waking from sleep. Basically, I simply didn’t have as robust a really feel for what would and wouldn’t bathroom down this pc — with an Intel chip, I do know what to anticipate.

However it wasn’t quick, definitely not as quick as an equivalently priced Intel system can be. Nonetheless, the principle drawback with this ARM chip doesn’t come from slowness with Home windows itself, however with most of the apps.

I would like to present some temporary context about why app compatibility is a factor on the Floor Professional X. The truth that the next paragraphs are even mandatory is slightly damning.

When a developer codes an app, it must be compiled, which optimizes the code in a number of methods. A type of methods is guaranteeing it’s designed for the appropriate processor. Earlier than you even take into account the Floor Professional X, there’s a four-part matrix it is advisable be taught. On one axis you’ve 32 bit versus 64 bit — it refers to a category of processor, and naturally 64 bit is quicker. On the opposite axis you’ve ARM versus x86 — that’s the structure, and x86 is what Intel runs.

With me thus far? Effectively, as a result of the Floor Professional X runs a 64-bit ARM processor, the apps that run finest on it are 64-bit ARM apps, of which there aren’t very many past what Microsoft itself has made and a smattering of others within the Microsoft app retailer. (Since Home windows on ARM is so new, we will skip over worrying about 32-bit ARM apps.)

Most Home windows apps are compiled to x86, although. So Microsoft constructed an emulation layer for Home windows to run them. That emulation layer is ready to run 32-bit Home windows apps, however no more fashionable 64-bit apps. Fortunately, a lot of the apps you’re in all probability questioning about proper now are nonetheless accessible in 32-bit variations.

The massive one is Chrome. It runs on the Floor Professional X, however I wouldn’t say it sprints. It’s discernibly slower than the 64-bit ARM model of Edge on this pc — that’s been true even on Intel computer systems, but it surely’s slightly slower right here. Nonetheless, completely usable.

In actual fact, a lot of the apps you’ll use everyday are 32-bit x86 apps they usually are likely to run only a step behind what they’d be on an Intel pc. That features Microsoft’s personal Workplace apps, by the way in which, in addition to the beta model of the subsequent large replace for the Edge browser that’s arriving in January.

Extra intense apps like Photoshop do technically run on this pc, however they’re so sluggish they could as properly not. Microsoft says that Adobe is dedicated to creating 64-bit ARM variations of its Inventive Cloud apps, however there’s no timeline for when that’ll occur.

Gaming is — fairly actually — a non-starter. Fortnite or Xbox Sport Move video games merely aren’t installable and whilst you can set up Steam, good luck operating something you obtain from it. The one gaming that’s doable listed below are the informal video games you’ll discover within the Microsoft Retailer, like Offended Birds 2.

The issue will get worse, although: 64-bit x86 apps received’t run in any respect on the Floor Professional X. That paradoxically means a few of the most superior Home windows apps can’t work right here. It’s notably miserable for me as a result of Adobe Lightroom (each Lightroom Traditional and the extra fashionable Lightroom CC) can’t be put in on the Floor Professional X and several other of the {popular} options from indie builders are additionally solely accessible as 64-bit x86 apps.

All people has one or two apps they completely have to do their job. With the Floor Professional X, there’s no actual method to know if it’ll run properly (or in any respect) with out doing a ton of analysis forward of time. Dropbox, for instance, solely works as an insular “S-Mode” app and might’t sync your recordsdata robotically.

Heck, even Microsoft’s personal app retailer doesn’t correctly filter out incompatible apps whenever you go to it from this pc. You may (and I did!) purchase apps within the Microsoft Retailer and solely discover out after the truth that they’re incompatible. Microsoft guarantees that it’s going to repair this challenge, however for now customers are left to their very own units to determine it out.


If having an ARM processor causes all of these app compatibility issues, why would anyone select an ARM-based Home windows pc? The primary profit is that it permits this system to be thinner and lighter than even a low-power Y-Collection Intel chip would possible permit. The second is that it’s a lot simpler to combine LTE. Regardless that it looks like a minor factor, I can’t inform you the variety of occasions I’ve been grateful I didn’t need to struggle with some saturated Wi-Fi networks to get cellphone tethering working.

The third and most typical purpose to get an ARM Home windows pc is battery life. Right here, although, I’ve unusual information to report: it’s okay, but it surely’s not stellar. Different ARM computer systems promise 20-plus hours of battery, however Microsoft guarantees a way more modest 13 hours of “typical system utilization,” which incorporates some portion of downtime and retains the display screen at solely about one-third of its max brightness.

I didn’t get to 13 hours, however I did get round 5 to 6 hours of energetic use every of the 4 days I examined it thus far — extra within the later days as Home windows settled down and I began working extra inside its limitations. By Microsoft’s metric, which incorporates “a mix of energetic use and fashionable standby,” I’d say I acquired round 9 or 10 hours.

That’s not atrocious by 2019 Intel laptop computer requirements, however the promise of ARM is that I wouldn’t must be reaching for a cost by mid-afternoon, and I positively wanted to. Particularly on the costs Microsoft is charging, I hoped for extra.

The excellent news is that Microsoft’s claims round quick charging are completely actual. With the Floor Professional X in standby, I went from 5 % to 55 % battery life in simply 30 minutes. It was quick after I was utilizing the system as properly. You’ll solely get these speeds when charging with the included 65W adapter, nonetheless.


Microsoft has a really robust, {clear} imaginative and prescient with the Floor Professional X. It’s a thin-and-light pill with no followers, the processor structure that would assist Home windows 10 compete with the iPad Professional, and an working system that’s extra open and versatile than iPadOS. These are all issues I need to exist on the earth, and it’s thrilling that they’re all actual and instantiated within the Floor Professional X.

The concepts are thrilling, however not thrilling sufficient for me to advocate anyone pay cash for them. The apps merely aren’t prepared but — both as a result of they don’t work with this processor or as a result of they’re too sluggish on it. Shopping for this machine is actually making an enormous guess that the Home windows app ecosystem will rally to assist a brand new Home windows initiative briefly order. Only a few individuals have received that guess previously 20 years: simply ask the builders of Home windows Cellphone and Metro / Trendy / Microsoft Retailer / UWP apps.

You must by no means purchase a gadget {today} primarily based on the hope that the software program will come tomorrow. That rule applies to the Floor Professional X greater than ordinary as a result of the funding is so giant. For the close to $1,800 you’d need to spend to get the Professional X mannequin I reviewed, you’ll have the ability to purchase a Floor Professional 7 kitted out with equal RAM, storage, keyboard, stylus, and an Intel Core i7 processor that may be masses quicker and likewise be appropriate with all Home windows apps.

Is getting a thinner system with LTE, a much bigger display screen, and the completely satisfied feeling you’re dwelling barely additional sooner or later well worth the app trade-off? Perhaps for a sliver of people that can afford to purchase very good issues to do Workplace, electronic mail, and looking duties. It is a CEO’s pc, not an engineer’s pc, and positively not a pc for the remainder of us.

The Floor Professional X is the best-looking pc I’ve used all 12 months. However we don’t want to have a look at computer systems, we have to use them.

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