Apple {today} launched new 13.2 software program for the HomePod with long-awaited options like Handoff and voice detection for various relations, however sadly, some customers are working into issues with the replace.

In line with a number of folks on the MacRumors boards and Reddit, the 13.2 replace “bricked” their HomePods, rendering them unusable. Customers who’re seeing issues are experiencing a “white swirl” on each of their HomePods, or an limitless reset loop. From the MacRumors boards:

I’ve two HomePods with the identical problem you describe after the replace 13.2. HomePods each stopped responding after the replace. I reset each HomePods hoping to repair the issue, however now I’ve a white swirl on {top} of each, and the set up pop-up doesn’t work on both HomePods, and I can not reset each HomePods as a result of the lengthy press on {top} not capabilities. Simply an limitless white swirl. I’ll wait some time to see if others have related points earlier than contacting Apple assist.

Some folks had points instantly after putting in the brand new software program, whereas others have had issues after resetting their units following the replace. Some customers have additionally reported that the issue occurred putting in the 13.2 software program earlier than updating to iOS 13.2. From Reddit:

Up to date ‌HomePod‌ remotely by way of ‌HomePod‌ earlier than updating telephone, as soon as again at dwelling up to date telephone to 13.2. Now the telephone replace was full I by no means noticed the brand new options splash display so began {looking} by way of menus to see if new options had been displaying, though perhaps nothing had change in menu anyway on 13.2, both means I eliminated the ‌HomePod‌ from the house app to start a tough reset. On powering again as much as start crimson ring reset, ‌HomePod‌ gave the impression to be continuously reboot each 8-10secs not permitting sufficient time for the crimson ring to reset.

We thought that the perceived ‌HomePod‌ points could have been linked to an Apple Music outage lasting for just a few hours {today} proper after the 13.2 software program got here out, however that might not be the case.

Some folks with affected HomePods have already contacted Apple Help and have been in a position to organize alternative units. From Reddit:

My replace labored however the voice recognition wasn’t working so I eliminated it from Apple dwelling. Then I attempted to manufacturing facility reset it and increase. Hit a brick wall. Fairly actually. House pod is now bricked. Been into assist earlier this night and they’re sending me a field to ship it in for restore.

Given the multitude of studies about malfunctioning HomePods, those who haven’t up to date to the brand new software program ought to keep away from doing so. In case you have up to date, you need to keep away from resetting your ‌HomePod‌ on the present time or eradicating it from the House app.

Replace: It seems that Apple has pulled the 13.2 replace, and in a assist doc, is recommending that those that have already upgraded to 13.2 keep away from resetting their ‌HomePod‌ or eradicating it from the House app. Those that have reset their HomePods might want to contact Apple assist for assist.

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